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Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
FedEx Ground & USPS ( POs & Military )
Do You Ship Internationally?
YES. However, International Shipping its excluded from the Free Shipping Promotion.
How Long Will It Take To Get My Package?
Within 3-8 Business Days for products in stock & 2-4 Weeks for products in Backorder.
PAYMENT
What Payment Methods Are Accepted?
We partner with STRIPE for online payments. Stripe accepts a wide variety of payments, from ACH, to most major credit & debit cards including American Express
Orders & Quotes
How do I get a B2B Quote?
You need to register an account if you don't have one already. Once your account is approved, you will be able to see our B2B Catalogue and pricing tiers.
Do I need an account to place an order?
For Retail Orders NO. You may checkout as a guest. However, we strongly recommend creating an account to enjoy perks and be able to better track your orders, shipments, and support tickets.
How Do I Track My Order?
Click on Order Tracking in the Top Menu and follow the instructions.
How Can I Return a Product?
We only accept returns in SEALED cases. 30 days after the shipment date. Refunds will deduct shipping fees ( 2-way)